Safety and rules
This page covers who we let in, what we expect of each other, what is not allowed, and the three controls that are yours at any moment.
If something is wrong right now: you can leave a session, report someone, or block them. See how each control works
A mentor profile
Application approvedEvery application is reviewed. TEEI staff review each mentor application before the profile can be listed. Some application routes also ask you to confirm a LinkedIn account.
An approved application carries a mark. It appears only after TEEI has approved the mentor application. The mark records that review decision, not a claim that LinkedIn verified the person.
Sessions happen in your browser. You never need a phone number or an address to take part, and you never have to give one.
It is free, and it stays free. TEEI Mentorship is free. Report anyone who asks for money or offers paid services through the platform.
Be kind and respectful. Treat each other the way you would want to be treated. Keep sessions focused on practical support and guidance. Ask first before recording a session or taking screenshots. Show up for a confirmed session, or cancel early so the other person can re-plan. Be patient when someone needs more time to find their words.
Not preferences. Any one of them, once.
An account can be removed for any of these, without warning. If you are not sure whether something crossed the line, report it and let us decide. Deciding is our job, not yours.
They work during a session and after it, and you never have to explain why you used one.
How each control works
Select a control. One side is what you do. The other is what they see afterwards.
Your screen
Thursday
Hi! Are we still on for Thursday at 18:00?Yes. I would like to talk through my next career step.Great. Do you have WhatsApp? Easier to talk there.CancelSend report
What they see afterwards
Thursday
Hi! Are we still on for Thursday at 18:00?Yes. I would like to talk through my next career step.Great. Do you have WhatsApp? Easier to talk there.Nothing
Not that a report exists, and not who wrote it. Their screen does not change at all.
The report reaches TEEI staff carrying the reason you chose, anything you wrote, and the conversation or session it came from.
Those three things. A report does not attach your other conversations to itself.
A report cannot be withdrawn once it is sent. If you change your mind, write to us and say so.
Reporting is not a message to the other person. It is a case that people at TEEI read.
It reaches TEEI staff, carrying the reason you chose, anything you wrote, and the conversation or session it came from.
Staff read it and look at the account it names, together with the history around what you reported.
If one of the rules above was broken, the account is paused or removed. If something is unclear, staff come back to you and ask.
Your name stays out of all of it. The person is never told who reported them, and never told that a report exists.
We only ask for what we need to manage accounts and mentoring sessions. Notification delivery follows your settings and the channels currently enabled. You decide what goes in your profile and what you share during a session. You never have to share contact details. You can update your profile details and delete your account in Settings. Changing the account email is not available yet.
In an emergency, contact your local emergency services first.
Questions, or something you want to report? Email us at support@theeducationalequalityinstitute.org. You will never be in trouble for raising a concern in good faith.